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Delivery

Delivery - FAQ

  1. How can I track my order?

    You’ll be able to follow your order as it’s been sent with trackable service. how to check this?

    Option1. For delivery time after your order was sent out, you can log into your account >> click on "My Orders" for more tracking details.

    Option2. Email to support@tessan.com for a customer support.

    If your estimated ... Read more

  2. How long does delivery normally take?
    Standard Shipping: 3~5 business day
    Expedited Shipping: 1~3 business day
     
    Shipped from the USA, and you will receive your order in 3-5 business days from the date that it is placed. Standard delivery may need more days than express delivery.
  3. I still haven’t received my package. Where is my order?

    Your estimated delivery date including processing time and delivery time – please allow up to this date for your order to arrive. Please check the Shipping Info page for details.

    You’ll be able to follow your order as it’s been sent with trackable service. how to check this?
    For delivery time after your ... Read more