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Payment & Promos

Payment & Promos - FAQ

  1. Can I use more than one discount?

    One coupon code can only be applied to an order at a time. but the coupon code can be used with the other promotion together.

  2. Can you refund the price difference?

    Different period has different sale prices. Prices are subject to change based on the price in effect the day you checkout, unfortunately we cannot refund you the price difference.

  3. What payment methods do you accept?

    There are different ways you can choose to pay at our website.

    We support Credit/Debit Card, PayPal

  4. Why isn’t my promo working?

    It may be caused by the following reasons:

    1. The purchase amount is limited;
    2. There is some delay with the system, please wait for seconds;
    3. The code has already expired.

  5. Why my payment is declined?
    Please refer to the following information:
    1. check the card details to make sure the information is correct. e.g. the expiry date or your billing address. (Common problems including incorrectly spelled name)
    2. make sure you enter the security code correctly - that's the three digit numbers on the back of your card.
    3. ... Read more