Facebook Pixel

Where is my order?

Created by admin admin Jul 23, 2020 02:01:00 AM Published in Order Issue 392 Views.

You will receive your order in 3-5 business days from the date that it is placed.


For processing time, we may need up to 1-2 days to prepare your order after placing your order. This is to make sure that your order is accurate.


As for delivery time, You’ll be able to follow your order as it’s been sent with trackable service. how to check this?


Option1. You can email to support@tessan.com for more tracking details.


Option2. For delivery time after your order was sent out, you can log into your account >> click on "My Orders" for more tracking details.


If your estimated delivery date has passed and you haven’t received your order, please contact our Customer Service for further help.